SERVICENOW PLATFORM MATURITY SCAN

How healthy is your ServiceNow platform, really?

Platforms grow fast. Processes get added, teams change, and the picture you had a year ago stops matching what's actually running.

This scan gives you a structured report on where your platform is strong and where it's exposed, across 11 dimensions.

Fast to complete: 38 yes or no questions
Built by a Certified Master Architect with 25+ years of experience
Detailed explanations on how to address each issue

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Assessment built on decades of ServiceNow experience

Marc is a Certified Master Architect, a level very few people reach. He has spent 25 years implementing and deploying ServiceNow, and the ESM platforms that came before it, for large enterprises across Europe.

For close to a decade he also trained the consultants who went on to run other organisations' platforms.

This scan is how he reads a platform's maturity, turned into questions you can answer in ten minutes.

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You’ll be scored against 11 key areas

It's a short set of yes/no questions, around 38 in total. Each answer feeds your score and shows where you stand. Five of the areas are below.

Strategic Alignment

Platform Health

Security

Licensing

AI & Automation

And six more...

Get a score for every dimension and what to do about each one

Your answers plot against the benchmark for a healthy platform, so the shape of where you stand is clear at a glance.

Then each dimension gets a plain read and specific next steps. Here is one area, exactly as it appears in the report.

Get a score for every dimension and what to do about each one

Your answers plot against the benchmark for a healthy platform, so the shape of where you stand is clear at a glance.

Then each dimension gets a plain read and specific next steps. Here is one area, exactly as it appears in the report.

See where your platform actually stands

A personalized report acress eleven dimensions, built by ServiceNow architects.

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Fast to complete: 38 yes or no questions